Privacy Policy

Last updated: January 29, 2026

1. Introduction Welcome to The O Nightclub (“The O”, “we”, “our”, or “us”). This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website, make reservations, purchase products or services, or communicate with us via SMS/text messages or other channels. This policy is designed to comply with applicable privacy laws and the 10DLC/A2P messaging program requirements set by mobile carriers.

2. Information We Collect We collect information you voluntarily provide to us, such as your name, email address, phone number, reservation details, and payment information when you use our services. We may also collect automatically generated data such as IP addresses, device identifiers, and browsing data through cookies and similar technologies.

3. Use of Information We use your information to:

  • Provide and manage our services, reservations, and events.

  • Send transactional communications (e.g., booking confirmations, reminders).

  • Send marketing messages, promotions, and updates when you have opted in.

  • Respond to your inquiries and provide customer support.

  • Comply with legal obligations and enforce our terms.

4. SMS/Text Messaging Compliance (A2P/10DLC) By providing your mobile number and opting in to receive text messages from us, you consent to receive SMS communications regarding reservations, promotions, updates, and customer service.

  • Opt‑In Consent: We only send marketing or promotional messages if you explicitly opt in through our website forms or other documented methods. Transactional messages related to an existing reservation or purchase may be sent without additional opt‑in.

  • Message Frequency: Message frequency varies based on your interactions with us. We strive to limit promotional messages to a reasonable number per month.

  • Opt‑Out: You can cancel SMS messages at any time by replying “STOP” to any message. After you opt out, we will send a confirmation message and you will no longer receive further messages unless you opt back in.

  • Help: For assistance, reply “HELP” to any message or contact us using the information provided below.

  • Fees: Message and data rates may apply. You are responsible for any charges imposed by your carrier for receiving texts. Mobile carriers are not liable for delayed or undelivered messages.

  • Data Usage: We use the phone numbers collected solely for the purposes described in this policy and do not sell or rent your mobile number to third parties.

  • Age Restriction: Our SMS program is intended for individuals 18 years or older. By opting in, you confirm that you meet this age requirement.

5. Cookies and Tracking Technologies We use cookies and similar technologies to improve your experience on our site, analyze traffic, and personalize content. You may adjust your browser settings to reject cookies, but some features may not function properly.

6. Sharing of Information We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website, processing payments, sending communications, or delivering services. These providers are contractually obligated to protect your data and use it only as necessary to perform services on our behalf. We may also disclose information when required by law or to protect our rights or the safety of others.

7. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. Despite these measures, no security system is completely secure; therefore, we cannot guarantee absolute security.

8. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. When information is no longer required, we will securely delete or anonymize it.

9. Your Rights and Choices Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, or delete data we hold about you. You can also withdraw consent for marketing communications at any time. To exercise your rights, please contact us using the details below.

10. Changes to This Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to opt out of marketing communications, please contact us at: The O Nightclub Greensboro, North Carolina, United States Email: cluborion@mail.com